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1. What is freeze-drying?
Freeze-drying is a preservation process that removes moisture from food by freezing it and then reducing the surrounding pressure to allow the frozen water to sublimate directly from the solid to the gas phase.
2. How does freeze-drying preserve food?
Freeze-drying removes moisture, which prevents bacteria and mold growth, thus extending the shelf life of the food while retaining its flavor, color, and nutritional value.
3. What are the benefits of freeze-dried food?
4. How do I rehydrate freeze-dried food?
To rehydrate, add the freeze-dried food to water and let it sit until it absorbs the water. The amount of water and time needed varies depending on the type of food.
5. How long does freeze-dried food last?
Freeze-dried food can last between 15 to 25 years if stored properly in a cool, dry place and sealed in airtight containers.
6. What types of freeze-dried products do you offer?
We offer a wide range of freeze-dried products, including fruits, vegetables, meats, desserts, cheeses, dairies, snacks and much more
7. Are there any preservatives or additives in your freeze-dried products?
No, our freeze-dried products are free from preservatives and additives. They are all-natural and retain their original nutrients.
8. How should I store freeze-dried food?
Store freeze-dried food in a cool, dry place, away from direct sunlight. For best results, keep it in airtight containers or Mylar bags with oxygen absorbers.
9. Can I use freeze-dried food in recipes?
Yes, freeze-dried food can be used in a variety of recipes. Simply rehydrate the food according to instructions and use it as you would fresh ingredients.
10. What is the difference between freeze-dried and dehydrated food?
Freeze-drying removes more moisture than dehydration, resulting in a longer shelf life and better preservation of the food's flavor, color, and nutritional value.
11. Are your products gluten-free?
Many of our products are gluten-free. Please check the product label or our website for specific information on each product.
12. Do you offer organic freeze-dried products? Yes, we offer a selection of organic freeze-dried products. Please check our website for availability and product description for detailed product information.
13. How can I purchase your products?
Our products are available for purchase on our website or at one of our partnered locations
14. Do you ship internationally?
Not at this time, we are working on International shipping. Please check back in the near future for updates.
15. What is your return policy?
We offer a 30-day return policy for unopened products. If you are not satisfied with your purchase, please contact our customer service for assistance.
16. How do I contact customer service?
You can contact our customer service team via email at eterna24@gmail.com or by phone at 307-622-3314
17. Can I visit your facility?
Our facility is not open to the public.
18. Are there any discounts available?
We offer various promotions and discounts throughout the year. Sign up for our newsletter to stay updated on the latest deals and offers.
19. How was your experience on Food Network?
Being featured on Food Network was an incredible experience for us. It has helped us reach a wider audience and showcase the quality of our freeze-dried products.
20. Where can I watch the Food Network episode featuring Eterna Fresh?
You can watch the episode on Food Network's official website or streaming platforms that carry Food Network content.
21. Do you offer any educational resources on freeze-drying?
Yes, we offer a variety of resources, including ebooks, guides, and videos, on our website to help you understand and use freeze-dried products.
22. Can I use freeze-dried food for camping or emergency preparedness?
Absolutely! Freeze-dried food is perfect for camping, hiking, and emergency preparedness due to its lightweight, long shelf life, and easy rehydration.
23. Do you have any recipes using freeze-dried products?
Yes, we have a variety of recipes on our website that incorporate our freeze-dried products. Check out our recipe section for inspiration.
24. What makes Eterna Fresh different from other freeze-dried food companies?
Eterna Fresh is committed to providing high-quality, all-natural freeze-dried products with no additives or preservatives. We take pride in our rigorous quality control and customer satisfaction.
25. How do I become a distributor or retailer for Eterna Fresh?To become a distributor or retailer, please contact our sales team at sales@eternafresh.com for more information on partnership opportunities.
26. The shelf life of our freeze-dried products is one of their greatest advantages. Here’s what you can expect:
To ensure maximum shelf life, store our freeze-dried products in the following conditions:
By following these storage guidelines, you can ensure that your Eterna Fresh products remain fresh and ready to use for a long time.
Feel free to reach out if you have more questions or need further assistance!
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